EP 68: The Hidden Reason Employees Quit (And How to Fix It)

What kind of company culture are you building—one that inspires and thrives, or one you can’t stand to be a part of? In this episode, I’m diving deep into the power of company culture and why it’s a critical factor in growing a successful business. I’ll share my hard-earned lessons on what happens when you don’t cultivate a strong culture, as well as actionable strategies to foster a work environment where your team feels valued, motivated, and engaged.

 

From tracking and measuring employee satisfaction to hosting team events that create a sense of belonging, I’ll walk you through the key steps I’ve taken to build a culture that makes people want to show up every day. Plus, I’ll reveal the biggest mistake I made in my first company—and why I’ll never make it again.

 

Episode Highlights:

[0:00] Introduction

[1:04] Why company culture is either built intentionally or by accident—choose wisely

[2:12] The importance of tracking and measuring employee engagement

[3:52] How external factors impact employee happiness at work

[5:48] The role of a dedicated culture manager in maintaining team morale

[7:11] Fun ways we celebrate our team, from Halloween parties to thoughtful gifts

[8:28] My biggest regret when I scaled my first company—learn from my mistake

[9:05] How investing in your employees pays off in long-term business growth

 

Key Takeaways:

1. Track and Measure Culture – What gets tracked gets managed. Regularly check in with employees and customers to assess satisfaction and areas for improvement.

2. Invest in Team Morale – Creating a positive culture involves more than just policies; team-building events and thoughtful gestures go a long way in making employees feel valued.

3. Culture Impacts Business Success – A strong culture leads to a motivated workforce, better retention, and long-term business growth. Without it, even a profitable company can become miserable to run.

 

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